59 days is an exaggeration for such a minimal product, it's normal that it can take up to 5 days to arrive but 59 days is an insult
25 Jul 2019 04:19
I Am very satisfied with the product, is as the picture. Very beautiful
22 Jul 2019 00:53
1 Jul 2019 07:13
I liked everything
22 Jun 2019 05:31
Came very quickly
21 Jun 2019 15:10
19 Jun 2019 23:42
Are beautiful Thank you so much!
8 Jun 2019 09:55
Cool glasses! But i was not lucky, came with a faulty marriage (the jumper is welded sideways), wearing them unrealistically, i will order a new one. The store returned the entire cost together with delivery (chose a paid one, reached for 3 weeks).
3 Jun 2019 09:13
Very consistent with the image
28 May 2019 08:33
The color could be a little more red
28 May 2019 03:04
Very bulky, pale glass
10 May 2019 22:33
Fast shipping. Come whole. I was satisfied.
6 May 2019 09:20
Everything is ok! Thank you!
6 May 2019 03:02
The order took almost 2 months, the glasses were well packed, without defects, but very fragile in quality, but the price is budget.
30 Apr 2019 22:55
Glasses came pts quickly, the store is very polite. About the glasses i can only say that the ears on them can not be adjusted, they did not sit on me very much.
28 Apr 2019 14:37
13 Apr 2019 04:06
Glasses are narrow, small. Do not sit on the nose at all and are not regulated in any way. Maximum on the tip of the nose, as in the first photo. Made very cheap, i certainly understand that for this price it is not necessary to expect the best, but having experience of ordering glasses at a similar price from other stores, these, well, very not quality. Come quickly, put it in the mailbox. The track was not tracked at all.
12 Apr 2019 02:48
Thin perfume and frame, but you can wear it.
5 Apr 2019 06:38
Ordered 26.02.2019 received 05.04.2019. In general, everything corresponds to the description, the glasses were packed in 4 puffy bags, everything came intact, without any scratches and damage. Purchase is very satisfied! Of the minuses: it seems very fragile frame. For its price above any praise.
27 Mar 2019 02:36
Received the goods quickly enough, within 3 weeks. Packed well, everything came whole, the glasses are not damaged, the quality for such a price is very good, the model is the same as the pictures. In general, satisfied.
27 Mar 2019 01:30
Quality is not very
22 Mar 2019 09:36
Came curves although packed were good, straighten normally can not
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Pinoracle (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://pinoracle.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.